Acceptable Use Policy

SocialEye is designed for legitimate security, research, and business purposes. The following uses are expressly permitted:

• Security Research: Investigating threats, vulnerabilities, and security incidents affecting your organization
• Threat Intelligence: Identifying threat actors, tracking campaigns, and analyzing attack patterns
• Fraud Prevention: Detecting and preventing fraudulent activities with proper authorization
• Due Diligence: Conducting background checks and risk assessments for legitimate business purposes
• Compliance: Meeting regulatory requirements for security monitoring and risk management
• Academic Research: Conducting approved academic studies on cybersecurity topics
• Personal Security: Checking your own data exposure and credential compromises
• Authorized Penetration Testing: Security assessments with explicit written authorization

2.1 Harassment & Stalking

• Using data to harass, threaten, or intimidate any individual
• Stalking or tracking individuals without their knowledge or consent
• Contacting individuals based on data obtained through the Service in a threatening manner
• Creating fake profiles or impersonating individuals using obtained data

2.2 Criminal Activities

• Identity theft or fraud
• Blackmail, extortion, or coercion
• Unauthorized access to computer systems or accounts
• Money laundering or financial crimes
• Any activity that violates local, state, national, or international law

2.3 Privacy Violations

• Doxxing or publishing private information without consent
• Building dossiers on individuals for non-security purposes
• Selling or sharing personal data obtained through the Service
• Using data to discriminate against individuals

2.4 Platform Abuse

• Automated scraping or bulk data extraction beyond API limits
• Circumventing rate limits or security measures
• Sharing account credentials or API keys
• Reselling access to the Service without authorization
• Reverse engineering or attempting to extract source code

2.5 Harmful Activities

• Facilitating spam, phishing, or social engineering attacks
• Building tools or services designed to harm others
• Activities involving minors or exploitation
• Supporting or enabling terrorist activities

3.1 Legal Compliance: You are solely responsible for ensuring your use of the Service complies with all applicable laws in your jurisdiction and the jurisdiction of any data subjects.

3.2 Authorization: You must have proper authorization before conducting research or investigations on individuals or organizations. This includes obtaining necessary permissions, warrants, or consent as required by law.

3.3 Data Handling: Any data obtained through the Service must be handled securely and in accordance with applicable data protection regulations. You must implement appropriate technical and organizational measures to protect such data.

3.4 Reporting: You agree to report any security vulnerabilities, suspected abuse, or violations of this policy to [email protected].

3.5 Record Keeping: You agree to maintain records of your use of the Service sufficient to demonstrate compliance with this policy and applicable laws.

4.1 Law Enforcement

Law enforcement agencies must use the Service in accordance with applicable legal frameworks and constitutional protections. Warrants or subpoenas may be required for certain types of investigations.

4.2 Financial Services

Financial institutions must ensure compliance with GLBA, BSA/AML, and other applicable regulations when using the Service for fraud prevention or customer due diligence.

4.3 Healthcare

Healthcare organizations must ensure compliance with HIPAA and other healthcare privacy regulations. The Service should not be used to access or correlate protected health information.

4.4 Private Investigation

Licensed private investigators must comply with all state licensing requirements and restrictions on investigative activities in their jurisdiction.

5.1 Monitoring: We reserve the right to monitor use of the Service to detect violations of this policy. This may include automated systems and manual review.

5.2 Investigation: We may investigate suspected violations and cooperate with law enforcement agencies when required or when we believe illegal activity has occurred.

5.3 Consequences: Violations of this policy may result in:

• Warning and request for corrective action
• Temporary suspension of account access
• Permanent account termination without refund
• Reporting to law enforcement authorities
• Civil legal action to recover damages
• Referral for criminal prosecution

5.4 Appeals: Users may appeal enforcement actions by contacting [email protected] within 30 days. Appeals will be reviewed by our compliance team.

You agree to indemnify, defend, and hold harmless SocialEye and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your violation of this Acceptable Use Policy or your misuse of the Service. This includes legal fees and costs associated with defending against such claims.

We may update this Acceptable Use Policy from time to time. Material changes will be communicated via email or through the Service. Continued use of the Service after such changes constitutes acceptance of the updated policy.

If you have questions about this policy or need to report a suspected violation, please contact us:

Reports of policy violations will be reviewed within 48 hours. Anonymous reports are accepted.